Information we collect
We collect information about you when you sign up and create your profile. For example, when you register for the Services you provide your name and email address. Once created a profile, you can also add a profile photo, which is visible in our Services. We may receive information about your IP address, browser and device.
Content you publish
We collect and store content that you send, publish, receive and share through our Services. The content you share may include any information about you. For example: name and description of items, messages you exchange in the chat, files you share, and images that you post.
How we use Information
We use information you provide to connect you to team members and partners, and to send emails and other communications. We may send you technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, and any other important information. All these communications must be considered as part of the Services and you need to accept them. We sometimes send emails about new product features in Expandable. We use information about you to build new features that offer better experience, boost productivity, and improve your communication with team members and partners. We want to make our Services smarter and faster, and for that purpose we use information about your usage of the Services.
How we collect and disclose information
We collect and process information about you only where we have legal bases to do it under applicable EU laws. We collect and use your information where we need it to provide you the Services, which include technical or customer support, create personalised experiences and to improve our Services’ security. We need to process your data to comply with a legal obligation. You have the right to request your information at any time for a specific purpose.
If we receive a request for information from government agencies, we may disclose information if we believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
How we store and secure information we collect
We use data hosting service providers in the EU to host the information we collect and we use additional technical measures to secure your data. While we implement measures to protect your information, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise, are absolutely safe from intrusion by others.
Your account information is kept for as long as your account is active and for some period thereafter in case you decide to reactivate it. To comply with our legal obligations, we need to keep some information after your account is deactivated. Information that you shared with other members through your account will still be available after you deactivated your account to allow other users keep track of projects and tasks.
If you no longer want to use our Services, you are able to deactivate your account. Please contact us at firstname.lastname@example.org and ask for account deactivation. We will then proceed with your request and we will send you a confirmation email once the process is completed.